Troubleshooting

Common solutions to common problems

How to uninstall and then reinstall an app

  1. Touch and hold any application icon on the Home Screen until the icons start to wiggle.
  2. Tap the "x" in the corner of the application you want to delete.
  3. Tap Delete to remove the application and all of its data from your device.
  4. Press the Home button.
  5. Go to the App Store.
  6. Search for the application and then download it again.

Note: If it is a paid app, be sure to use the same iTunes account you purchased the app with originally. If it is not, you will be charged for the app again.